Frequently Asked Question
FAQ
Payment methods depend on the partner providing the activity. Some accept PayPal, others take Apple Pay, some have a card terminal, and others may only accept cash.
If you prefer not to pay in cash, let us know in advance—especially for tours, as some guides may not carry a terminal. In any case, there are always alternative options, such as bank transfer or withdrawing cash at an ATM if needed. Feel free to ask us, and we’ll help you find the best solution!
No, pick-up is not available for all activities. Some tours include free pick-up in Funchal, others only from specific locations, and some require you to meet at a designated Meeting Point. Always check the booking details before completing your reservation.
Most activities are paid on the day of the experience. However, some, like diving, require payment upfront. If you prefer to pay in advance, just send us an email or a WhatsApp message, and we’ll provide a payment link.
No, we don’t operate the activities ourselves. We work with carefully selected partners to offer the best possible experiences.
No, our prices are the same as our partners’. In some cases, we even offer exclusive discounts for bookings made through us.
You can cancel up to 48 hours before the activity for a full refund. We always recommend checking the cancellation policy for each activity before booking.
Yes! You can send us a message to make a reservation. However, we recommend filling out the booking form first to ensure we have all the necessary details.
Yes! We’re still adding more experiences to our site. If you’re looking for something specific, send us a message—we’ll be happy to help.
Yes! All bookings come with free access to our interactive offline map. Just send us a message with the email linked to your Google Maps account, and we’ll activate your access.